Many of our products are shipped internationally, therefore delivery can take two to six weeks depending on your location and product availability. Here is the process:
Verification
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
Processing
It normally takes 3-7 business days for us to process your order. Please note that this does not include holidays and weekends.
Shipping
Shipment takes 1 to 4 weeks to arrive depending on your location, and if there are any delays in your country's customs process.
Support
If you have any questions or concerns, please don't hesitate to contact our customer support team at help@aromaticahaven.com.